AI transforms CX and service delivery
The 1Stream team’s technical experience and CX understanding have seen their solutions transform organisations across diverse industries
Category: Tech News
What Comboni College has bagged in Stanbic Bank Innovation Challenge
Michael Okao, a senior two student from the victorious Comboni College, said that the catalyst to their victory was the knowledge and guidance they received from their teachers in line with the new curriculum.
Collaborative conversational AI: empowering businesses for the future with MoData
The AI component handles routine inquiries, provides instant responses and assists with basic tasks, while human agents step in for more complex queries, ensuring a personalised and empathetic touch.
World Bank says 230 million jobs will require digital skills by 2030
According to the World Bank, women stand at a disadvantage due to existing gaps in digital access and skills.
TRIDI blames Ministry of Science for wastage and economic losses on sericulture project
TRIDI has no single query or even error in its plan and implementation in developing Sericulture Sector in Uganda,” Aine says.
AI has simplified and smartened contact centres
AI is simplifying the process for today’s multi-tasking, time stretched customers.
Space industry experts urged to collaborate with policymakers for economic growth in Africa
This way, we will get science for transformation that we seek for our African communities,” said Judith Nabakooba, Chairperson, RCMRD Conference of Ministers during the opening ceremony.
Investment in science is key for progress, experts meeting in Nairobi say
Dr Saley noted that space science, whose resources include RCMRD has given Africa the ability to look outwards to the stars and beyond.
TIPMAP launched, DPP Abodo tells JLOS, public to fight human trafficking
Uganda passed Trafficking In Persons Act. The Act prohibits all forms of trafficking and prescribes up to life in prison for offenders.
Lira University fits 6 labs with gas systems worth shs168m
Prof Ogwal Okeng – the Vice Chancellor of Lira University urged the user departments to plan for maintenance of the labs in their respective annual budgets.
Stanchion’s experience in Europe can help retailers migrate their payment switch to the cloud
In Stanchion’s experience, organisations need at least two years from initial decision to going live, depending on the infrastructure’s complexity.
8 most cyber secure African countries for business in 2023
Nigeria also has the fourth lowest DDOS attacks among all African countries reviewed, with an average of 21 attacks per 100,000 internet users.