1Stream’s Zendesk telephone integration boosts customer service
1Stream’s Zendesk contact centre integration means users have all the necessary information at their fingertips to deliver accurate and efficient solutions and services for customers
Category: Regional
PACJA urges governments to tackle climate change in health, curb Climate-related deaths
Dr Najwa Bourawi, the Chairperson of the Board of PACJA gave a glimpse of the extent of climate-related health impacts.
UPC welcomes DRC to EAC
DRC has joined the East African Community (EAC). It joins Uganda, Rwanda, Kenya, Tanzania, Burundi, and South Sudan.
MP Cecilia: We’ve been singing of moving Uganda to middle income status for decades
By Cecilia Atim Ogwal Kampala – 26, March 2021: On Thursday, Parliament of Uganda paid…
Samia Suluhu Hassan sworn in as Tanzania’s first female president
Her leadership style is seen as a potential contrast from Magufuli, a brash populist who earned the nickname “Bulldozer” for muscling through policies and who drew criticism for his intolerance of dissent, which his government denied.
Museveni mourns Magufuli, describes him a “pragmatic leader”
“….he was a pragmatic leader who believed in and worked for the economic empowerment of East Africans,” President Museveni.
S. Sudan: Rampant abusive surveillance by NSS instils climate of fear—Amnesty Intl.
A former employee of the telecoms company MTN South Sudan told Amnesty International that, in 2013, the NSS, through an Israeli company, installed a ‘box’ at their company. ‘Box’ installations could be how the government, including the NSS, gains direct access to data from service providers.
The role of technology in unlocking trade value in East Africa
“For countries and ports of trade that have updated their infrastructure through investments into new technology, these income gains will be easier to realise,” Mr Pedro Guerreiro.
Gashumba: “Banyarwanda are Ugandans, no one chooses their tribe”
The Banyarwanda predicts that tribal discrimination might cause violence, division and disunity in Uganda. Open…
Tanzania cracks whip on WhatsApp groups over ‘inciteful’ Covid-19 messages
Dodoma—August, 3 2020: According to Citizen Digital, Kenya, the government of Tanzania has now launched…
CDF Gen David Muhoozi flags-off UPDF aviation unit to Somalia
Nakasongola—22, July 2020: On Tuesday, 21 July this year, the Chief of Defence Forces (CDF)…
Burundi’s outgoing President Pierre dies
Bujumbura—9, June 2020: Burundi’s President Pierre Nkurunziza, aged 55, has died after suffering a cardiac…