My name is Joan, and for quite some time, I was dealing with a frustrating problem that left me stressed and concerned. Money kept disappearing from my mobile money account through transactions I had never made.

Occasionally, I would receive notifications indicating that money had been withdrawn, even though I had neither sent it to anyone nor approved any such transaction.Initially, I assumed it was an error that would not happen again.

Unfortunately, the incidents kept occurring. There were times when I checked my account balance only to realise that thousands of shillings had disappeared. This worried me because I relied on mobile money to clear bills, receive payments from clients and manage my everyday financial needs.

The most frustrating part was my inability to figure out how the money was disappearing. I reached out to customer care, changed my mobile money PIN and started taking extra precautions whenever I handled my phone.

However, these measures did not give me peace of mind, as I continued fearing that more money could disappear. At some point, I began withdrawing most of my savings because I no longer trusted my mobile money account as a safe place to keep my funds.One day, a woman I knew introduced me to.To see full details, click hered